Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping Fees

Domestic:
20 THB/ piece
Free for orders of over 3 pieces

Shipping time: 2 – 7 Days

International
・Asia: 140 THB/ Piece
 Free for orders of over 10 pieces
・Europe, Africa, Oceania: 190 THB/ Piece
 Free for orders of over 20 pieces
・America: 215 THB/ Piece
 Free for orders of over 20 pieces

Shipping time: 1 – 2 Weeks

Cancellation Policy

Orders may be cancelled under the following circumstances:

Please contact SEIZE Customer support for cancellations at support@seize-tokyo.com

Returns and Damaged Items

Please check the condition of your products as soon as they arrive. We will accept returns of damaged good if:

Please understand there are times we may not be able to accommodate your request. For returns on damaged shipments, please contact us within 5 days of receiving the goods. Please then send the products back to us within 3 days of receiving a reply from us.

Please note that the customer is responsible for all shipping costs related to returning goods.

We will not accept returns if: